Refund
What this policy covers
This policy sets out the intended approach to refunds for Clientfold monthly subscriptions. This public storefront is a demonstration and does not collect money, so orders completed here do not create a paid subscription or a refundable transaction. Prices and product details let you evaluate the concept before a real service is connected. If a future production checkout is introduced, it must provide the applicable billing disclosures, seller identity, and policy links before you authorize payment. Your mandatory consumer rights always take precedence over this policy.
Trial and first paid month
The intended subscription includes a fourteen-day trial. A real checkout must clearly show whether a payment method is required, the date charging begins, and the recurring monthly price. Cancel before that date to avoid the first paid renewal. For a first paid charge, contact us within fourteen days to request a refund review. Explain the problem and include enough order information to locate the transaction. Please do not send full card numbers, card security codes, passwords, or private client files.
Renewals and cancellation
Subscriptions renew monthly until canceled. Request cancellation before the next renewal so future billing stops. Access normally continues until the end of the current paid term. We do not promise automatic refunds for unused days or standard renewal charges, but will review duplicate billing, incorrect charges, and material service failures. If local law provides a withdrawal or refund right, we will follow that requirement. A cancellation request and a refund request are separate; make both intentions clear when contacting support.
Promotions and processing
BUREAU10 discounts the first paid Bureau month by ten percent, from $95.00 to $85.50 before applicable taxes. Later months return to $95.00 unless you cancel or accept a different disclosed price. Any approved refund is limited to the amount actually paid for the affected charge. Refunds go to the original payment method where supported. After approval, allow five to ten business days for the payment provider to display the credit; bank processing can vary. This timing is an estimate rather than a guarantee.
Data and contacting us
Export your files before closing an account or losing paid access. Refund processing does not transfer ownership of your client work or permit its reuse. Account deletion is handled separately under the Privacy Policy: intended live data deletion is within thirty days and backup expiry within ninety days, subject to legal retention. If you believe a decision is incorrect, reply with relevant facts so it can be reconsidered. Contact the company below for cancellation and refund questions. Do not rely on the demo contact form to send requests, because it has no delivery function.